Shipping & Delivery Policy

Last updated May 20, 2022

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://valeryaccessory.com/support/terms-and-conditions/

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping: We do not offer free shipping on Supply crochets that includes: “Edging Crochet, Edging Borders Crochet, Edging Works, Motifs Crochets”. These byproducts are for the manufacturers and designers. There is not any free shipment options for these products. Other products for the final consumers like handmade decorative towels, Bookmarks or Crochets Pouches all have free shipping options for Final Consumers in General.

Expedited Shipping Fees: We also offer expedited shipping at the following rates:

Weight Based International Shipping: 2-7 Business Days

Free International Shipping: 2-7 Business Days

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only. For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to most countries. Free shipping is valid on international orders as well.

Lucy registration is a must and we are waiting for the registrations systems have the maturity and clearence. Unfortunately, we are unable to deliver to the following countries for now : • France  • Germany  • Greece •Italy • Spain • Poland

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

For information about customs process: Customs, Duties & Taxes

For the identity Documents please visit this page: Customs Regulations for Identity Documents

ARE THERE OTHER SHIPPING RESTRICTIONS?

  • Orders cannot be shipped to P.O. boxes.
  • Not all shipping methods are available for certain items.
  • Orders only ship on business days, which are Monday – Friday.
  • To ensure same-day delivery, order must be placed by 5pm EST.
  • Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://valeryaccessory.com/support/returns-and-refunds/

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by E-mail: [email protected]